Bad governance causing horrible drivers to plague our transport system

Dear Singaporeans,

Ever since the merger of Grab and Uber, the service standards of Grab drivers have fallen to atrocious levels. In the past, it was common for taxi drivers to blatantly not pick up passengers right before midnight and during rainy days, when passengers need them most, as they wish to earn additional surcharges from passengers making booking. With new competition from Grab, service standards have improved tremendously for a while. Unfortunately, this did not last, and pick-up timings are getting worse and worse! Even worse, the surge pricing has only gone higher and higher, and their prices are now more expensive than taxi drivers!

I have previously heard that it is nearly impossible to get a ride from taxi drivers after midnight in the city, as many of them know the fares offered by Grab/Gojek will be more expensive as compared to taxi surcharges, and many will refuse to pick up passengers and pretend to be “busy”. When in reality, they are simply waiting for a surge to happen on Grab and use Grab to maximise their earnings! This has caused exorbitant fees, and short distance trips within CBD can cost up to $30 due to the artificially inflated demand! Why has the government not step in to correct this market failure?

Nowadays, the surge is not caused by “dynamic pricing”, but simply collusion between taxi drivers and PHVs, who refuse to take up passengers by “cherry-picking”, and wait for fares to increase. This dynamic pricing is now worse than the traditional taxi fares, with many passengers being stranded for long before a driver will respond. I hope the government will step in to make sure taxis and PHVs serve their respective markets well, and not allow taxi drivers to use these ride-hailing platforms to abuse the system.

A Singaporean consumer frustrated at our helpless government.

 

GC Tan

 

 

yyy
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8 Responses to “Bad governance causing horrible drivers to plague our transport system”

  • Harder Truths:

    What do you expect from a third-world island full of FT and local gangsters?

    “You die your business” is our island motto.
    If not today, then surely tomorrow.
    For the local $G there will be no sorrow.
    You cannot escape even if you beg steal or borrow.

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  • Monopoly anyone?:

    That’s what happens in a monopolistic industry. Actually Uber was quite good for a while. Only one bum incident where the idiot driver insisted on letting us alight at Bukit Panjang Plaza instead of our preferred stop, Hillion mall.

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  • opposition dude:

    The author is so funny, he expects the government to do something about surge pricing HA HA HA!

    Has it not dawned upon the author that the government didn’t even care to give a damn before Grab and Uber were operating in Singapore? Has the author not heard or read of Cinderella cabs and picky taxi drivers for years on end too? Were these issues ever resolved? No right, so now he expects them to be resolved because, oh, the surge in fares is too high for him now?

    Since it’s too high then take public transport lah! You want cheap, good and fast ah? You wait long long hor! Grab doesn’t give 2 hoots about you or me lah, they are still making enough money to do whatever they want. And you can see the rest of the taxi companies doing so too.

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  • Samuel S:

    Every time they introduced new things, it is only for a short while then it becomes uncontrollable. All about mid night surcharge then surged pricings. Does it help?

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  • ordinarysinkie:

    opposition dude:
    The author is so funny, he expects the government to do something about surge pricing HA HA HA!

    Has it not dawned upon the author that the government didn’t even care to give a damn before Grab and Uber were operating in Singapore? Has the author not heard or read of Cinderella cabs and picky taxi drivers for years on end too? Were these issues ever resolved? No right, so now he expects them to be resolved because, oh, the surge in fares is too high for him now?

    Since it’s too high then take public transport lah! You want cheap, good and fast ah? You wait long long hor! Grab doesn’t give 2 hoots about you or me lah, they are still making enough money to do whatever they want. And you can see the rest of the taxi companies doing so too.

    sounds like a PHV driver

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  • law of the concrete jungle:

    so many services “going to pot” these days.
    now its the law of the jungle.
    only the strongest survive..

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  • sink NOL, then SPH:

    honestly, 70% sheep falls for pap lie called car lite.

    any pap folk taking bus mrt?

    is cow boon hwan even taking bus mrt to his office?

    look at teo chee hean garage. how many cars he has?

    so don’t be stupid. stop buying resale HDB rental. but new directly the HDB rental lease from HDB rental landlord. with the money saved, buy that car. okay. it may be China made cherry QQ. but still 4 wheels.

    money no enough? then for ffff sake don’t believe in pap lie about making babies. pap says make babies only because pap S$m gag gardens need gardeners and pap S$m gang homes need chambermaids. they ask you to produce gardeners and chambermaids for their S$m luxurious living.

    don’t believe in pap lies. buy that car. stop producing babies, UNLESS you truly can afford it. break that heavy bondage. only you can break it.

    imagine forgoing the car, and producing 2 babies. your babies take bus mrt from birth? ffff NO. ain’t fair to them. your babies destined to be gardeners and chambermaids to pap Ljs and pap Cbs and their offsprings? ffff NO. don’t.

    ok. need to ffff is a given. but with the millions of aliens FTs PRs admitted, one ffff cost less than S$50. no other financial burden. can used the money saved to buy that car, and live free of pap lies and BS.

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  • Asd:

    Sinkiepore has alot of resources ma..
    Rider wait for cheap..
    Driver wait for expensive..
    This the way government work hor..

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