Prompt response but bad communication
My Starhub app has three mobile numbers My main number was shown in the app as #2. The default number, on loading the app, was another number. I had to change to the main number each time that I need to check on my data plans. It was troublesome but I tolerated it for a year. One day, I sent a feedback to Starhub to allow me...
AIA continues to charge high rates for unsuspecting customer
I received this email and got the permission to share it. Dear Mr Tan,I am writing to you to seek your opinion as a veteran in the insurance industry. My wife "KMM" bought an AIA life insurance with a 5-yr Term rider back in 1995 when she was 25. The 5-year Term rider started with a S$176/year premium for S$100,000 coverage....
How the Opal card used in Australia is different from our Ez Link card
I bought an Opal card in Sydney two years ago and used it for local transport. I kept the card as I read that it will never transpire. I did not have to pay any fee to get the card. However, there is a minimum top up of $5 (children) or $10 (adult). When I bought the card, I had to pay by credit card. The sales office does not...
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