Grab suicide case

I am not writing this article to gain any sympathy, there is no point doing so. I would like to reveal the mishandling of the case and action taken by Grab company.

My elder brother was a Grab driver who committed suicide on 19 June 2018.

He joined Grab as a private car driver in 2014 during Grab’s early start up days. Grab has grown to be quite a successful company now, even Temasek Holdings hold shares in it. I emphasize ‘Temasek Holdings’, which is a state owned company, which means the Government has a share in it.

Grab is a success in a financial sense, however in the morale sense, it is a total failure. Allow me to share the experience regarding the full incident.

On 15 June 2018, a passenger had made a police report and a complain to Grab for outrage of modesty against my elder brother, who had picked up 2 passengers, 1 alighted in Choa Chu Kang and the other alighted in Woodlands. The complain and allegation was made by the 2nd passenger.

Grab investigation team called my brother in for an interview, and the investigation officer asked if he did anything, he mentioned ‘no’ , and said that it was a ‘false accusation.’ Grab subsequently fired him from the job as a driver. He then asked the Grab investigation officer whether, if he had cleared the case with the police, he could continue driving, but the officer said ‘no.’

The point I am making is, the police had not interviewed him nor made any charge in the court, so why did Grab fire him without a proper investigation being made?

Their “investigation” is just by listening to customers, as customers are always right. Many Grab drivers will agree with me on this, how many of you got suspended for a few days just because customers complained?

With Grab’s incentives dropping and a 20% cut from the passengers’ fare as commission to Grab, many drivers would have faced  financial difficulties. They have families to feed.

My elder brother felt that being fired out of nowhere would bring more financial difficulties to himself and his family, so he committed suicide so that his immediate family could get an insurance payout.

After his suicide, I went to Grab’s HR and Investigation department thrice, but they brushed off the incident. 2 staffs who claimed to be the head of the investigation team ascertained that Grab did their investigation proper and that led to the firing of my late brother. I repeat it was not a suspension, it was termination, without first clearing the case with the police.

This is so much for financial gains and neglecting morale values.

I urge the Grab drivers, do not waste your life away slogging for an immoral and ungrateful company.

For such an income, there are many safer jobs out there. This ensures your family rice bowl as well as your safety.

 

Jeff

 

* TRE is not in a position to independently verify the incident mentioned above and is taking the writer’s word as it is.

 

 

 

 

 

 

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38 Responses to “Grab suicide case”

  • I dun trust this gov anymo:

    So sad..
    Theres not much justice in this god forsaken world these days.
    The rich n powerful rule n the poorer ones are trampled on..

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  • l'ingenieur:

    Can you stop being an idiot by jeopardising your brother’s insurance payout?

    Mod: There are insurance that actually pays upon suicide, after a cooling-off period of 2 years. maybe his late brother has one of such policies?

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  • survey recently:

    they only listen to customer a complain ; like professionalism ; cleanliness , speeding ; poor navigation , poor pickup ; we are rude to riders; rider not comfortable…….etc etc ; i challenge the private car company ; you only hear one side of the story;i.e from the rider ; i ask the company ; what dont you invite two sides sit together and hear both sides of the incident ;unfortunately the company are protecting the riders and we the drivers are facing the unreasonable and unnecessary complains from the riders ; at the end of the day it affect our driving mood of the day …f..kthemall.

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  • Tuck Wan:

    Grab’s staffs (investigator have no right to pass judgement. To ensure success in this business venture their motto is ” Customers are always right” Just ask any grab drivers. These investigators should be hauled up by senior Management to explain their action and decision. Sack them to ensure proper procedure are practiced by other investigators.

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  • HarderTruths:

    Jeff

    I am sorry about your brother. I have no words of consolation or wisdom.
    This is so unnecessary. His plight reminds me of may others in very similar situations. You are not alone in your grief.

    He will not be the first nor will he be the last whom the citizens of this island have failed, since the ballsless 70% give police and government full authority to do anything they like and get away with it.

    I hope you can find some closure. Perhaps $G is not the place you should continue to stay. All the best.

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  • pap PA paid malaysian IB ci:

    we don’t know what to say other than we have this deep hatred of anything clown pap anything bad we just link it with clown and S$m gang.

    it is bad a life is lost. but despite the tragedy don’t forget to vote OPPOSITION so that others do not get into tragedies under clown pap.

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  • hsh:

    As long as company invested by Temasek, the way it is going to be run is like PAP. You are guilty until proven innocent. If you FT, then you are innocent unless proven guilty.

    Grab drivers are complaining about hard handling and lousy incentives of Grab, this has been the case since they monopolise market. Same as PAP bullying locals after GE 2015.

    No use to talk to Grab, file complaint with Transport Ministry or CASE or whatever govt organisations…. Grab is like PAP, they will ignore and push blame.\\\

    70% happy with such govt and company what?

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  • We Are Tired Of PAP:

    Seems like all the arse holes have taken root in this tiny space that bring out the worse in human nature.
    Remember the Stanford experiment, every mouse will start biting and attacking one another in this overcrowded land, just like what the greedy PAP government has made this place to be, you die your own business, with unnerving Spurs constantly sticking to every sinkies hide.

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  • bochap:

    The polie should investigate if a wrong complaint has been made. The one who complain should be put in Jail for taking someone’s life.

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  • Hank:

    I have already deleted the Grab app from my mobile. I don’t want to support any company with investment from Temashit Holdings

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  • This is unfortunately, the ‘beauty’ of the policing system in Singapore. It is so easy for any woman to cry molest to sabo a male and the police will be on his arse trying to scare/convince him to admit to something which he may be innocent of.

    Then the accused will be released on bail for months while the police try to gather evidence which may not exist. The accused suay suay cannot leave the country, cannot this, cannot that until the police happy happy decides not to charge, and that can take years.

    By then, a lot of damages would have been done even if the accused is cleared of the accusations.

    Compare that to the police in China, had a woman cry molest, the police will not even call up the accused unless they have enough evidence to secure a conviction.

    When the Chinese police finally decides to call the accused up for statement or to assist in the investigation, chances are very high that the accused will likely be charged and convicted.

    This is one area which I hope the local police will emulate and learn from the Chinese instead of depending on the “got complain, we arrest and talk later” method of investigation.

    My 2 cents.

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  • N.Jungne:

    Man heading LTA is from Penang la. What else can we say?

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  • Reality bites:

    Vote them out and save lives!

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  • Selfish Sinkie Syndrome:

    Many have been pushed to the brink of early death, either due to suicide or simply dying due to mental and physical illnesses accumulated from the stressors of trying to eke out a living here in world’s costliest city.

    http://stomp.straitstimes.com/singapore-seen/founder-of-private-hire-vehicle-fb-group-dies-after-collapsing-at-home-netizens-mourn

    The system here is now in full swing to CANNIBALIZE on local poor people. Witness all the unjustified increases in utilities, transport costs and their aborted attempt at GST increase. The tap is running dry and the well is running low, so the village chief goes around the attap houses to grab the coconuts from the common people in order to feed his gang, or they might turn against him. Social cannibalization is always early-stage collapse.
    When there is not enough food to go around, the system starts to feeds on itself just to survive one more day.

    The economy is obviously struggling for many years, with tax revenue running low, businesses closing down or shifting to other countries. Just look at the number of SGD-denominated bonds by our companies that have defaulted. Even Hyflux and SIA is not spared and is struggling to stay afloat. PSA and other GLCs are also furiously trying to keep their heads above water. Comfort Delgro cannot compete and spends money to buy into Grab etc.

    Global trade will also be impacted as US-China-EU trade wars heats up. US, China and EU and other countries have large internal markets so they can withstand trade wars for some length of time.

    Not so for Singapore, which is a small island with near zero market size, so being highly dependent on world trade, her economy is in big trouble, but of course the 154th ranked mainstream media presents faked statistics and talks only about what little good news there is left. It is like North Korean state media still talking about how great their space missiles are when millions of their own people are starving to death.

    Her reliance on foreign trade and foreign multinational companies over the last 5 decades is also a deadly mistake. As a result, Singapore today has very little marketable skills nor internalized any entrepreneurial mindsets; since everyone prefers to take a steady paycheck and no one is willing to take risks anymore.

    No risks means no business gain nor new markets, so after some time, the system stagnates. No innovation but dependent on foreign investments. No internal core skills which leaves local industry hollowed-out when companies shift their operations elsewhere (with lower wages or better tax incentives) at the drop of a hat. In the end, losing out to global competition, and hence dying slowly but surely.

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  • NotMyProblem:

    To all Private Hire drivers and taxi drivers don’t allow female passenger in the front seat, to protect yourselves. Don’t depend on our SG’s law, it’s not to protect you!!!!

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  • OLD Coot with Slut Daughter:

    Sorry about to hear about this. But that is what companies are allowed to do legally – fire people without reason. I know of many cases where people are terminated for trivial matters.

    The laws here are not employee friendly.

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  • Justice for little people:

    I’m reminded of the tragic murder of a Grab driver in Malaysia recently by foreign passengers where the HR minister revealed that the deceased was not covered for work mishaps because officially,he was not a Grab employee.

    https://www.malaymail.com/s/1645755/slain-grab-driver-not-covered-by-socso-says-kulasegaran

    Don’t waste your time with e-hailing unless you’re very desperate.

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  • Equality Was Stealthily Remove:

    l’ingenieur:
    July 14, 2018 at 11:51 pm (Quote)
    Can you stop being an idiot by jeopardising your brother’s insurance payout?

    Mod: There are insurance that actually pays upon suicide, after a cooling-off period of 2 years. maybe his late brother has one of such policies?

    ))))))))))))))))

    To add, in fact there are many such policies from different companies
    that pay up even on suicide cases, and yes, waiting period is 12 to 24 months
    from inception of policies. Great.

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  • rukidding:

    All these Uber, Grab and Gojek…etc are actually “nothing new” .

    What is new is because they have a “New Method of receiving jobs and dispatching jobs”…ie faste matching and cost calculation and collection via the “digital way”

    “Stripe” all these “fancy stuff” to its “bare nakedness”….it is still just a “passenger or service transport company”….in simple terms…a taxi Company or a delivery company.

    The DIFFERENCE is that “the Operating Company” don’t really need to “invest into buying or leasing a fleet” to do its job,….it is “riding” and “making use of others”.

    What is so difficult to decide for LTA ????

    What the New Malaysian Gov’t did was RIGHT !

    Just “TREAT” all these Grab,Uber and GOjek the same rules as Taxi and delivery service company.

    Period !

    What is GRAB kpkbing about “sifling innovation” ????

    You use “serving and computing”….others use “radio” to Communicate.

    Thats your own “internal” advantage,….but “END OF DAY”…its still about “transporting a passenger from point A to Point B” in a car with a hired driver ????

    Please lah,…..LTA,….don’t act blur…DO WHAT IS MORALLY RIGHT !

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  • ming lu:

    grab is shca

    it now. I was called up by their enforcement officers. for pasting a sticker partially over the PHV decal. they said it’s against the rule as pax may feel unsecure with it. I replied that if LTA has thought of it that way, they would have made the decal to face both ways. eventually they threatened to part ways with me. eventually they unofficially suspend my service for 24 hrs. that”s how dirty they are.

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  • Innocent until proven quilty:

    Grab should not take such termination action unless there is concrete evidence ..
    Always take the position of Innocent until proven guilty…to prevent such tragic accident.A waste of another precious life.

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  • consensus by manipulation:

    what u expect from this unscruplous companies with no professionalism

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  • oute:

    N.Jungne:
    Man heading LTA is from Penang la. What else can we say?

    Right, and DAP SEC GEN LIM GUAN ENG wants his Malaysian counterpart to COME BACK HOME…

    Will Mr Khaw go back and help his Penang city…to build more MRT..

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  • Bobo:

    The weak could never think of a way to walk out of misery even given another chance. Even their next of kin who were sadden by injustice treatment have no guts to vote for change. Gov wants Singaporeans to be graceful, so also die gracefully.

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  • True facts:

    currently with the merger its no longer attractive to drive Grab that’s why many people gave up now.

    Uber gave better commissions.

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  • True facts:

    pappies had made this land overcrowded until alot of people moved to JB and overseas to stay.

    Overly crowded and costly in this land with no job for young graduates.

    Badly managed 15 years ago since the clown took over.

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  • sunny:

    The police should take action & jail against the passenger if they make a false report. False report show be chargeable with jail & compensation to the victim.

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  • Equality Was Stealthily Remove:

    l’ingenieur:
    July 14, 2018 at 11:51 pm (Quote)
    Can you stop being an idiot by jeopardising your brother’s insurance payout?

    Mod: There are insurance that actually pays upon suicide, after a cooling-off period of 2 years. maybe his late brother has one of such policies?

    To add, there are many insurance policies that pay out even for suicide
    case, but the waiting period is 12 to 24 months after inception of
    policies. For Info.

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  • Kelvin Wang:

    V sad. RIP.

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  • LIONS:

    Who was this accuser?
    Can FALSE ACCUSATION THAT CAUSED AN INNOCENT SG TO A NO-WAY-OUT CORNER BE ALLIWED SCOT-FREE,CUSTOMER OR NOT?

    THIS IS WHY THE DAMN STOOPID GOVT SHOULDNT BLINDLY IMITATE N ADOPT WHATEVER OTHER COUNTRIES ARE DOING AS THEY MAY BE OPERATING IN VERY DIFFERENT ENVIRINMENT N CULTURE.

    PMDs n cyclists have caused serious injuries n deaths to innocent victims on PEDESTRIAN WALJways without decent recourse so far?

    Wtf us the govt thinkkng?

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  • When you are a Nobody...:

    When one is poor and a nobody, it is always the case; you die your problem!

    You think Gahment or Grab will make an effort to restore your bro’s innocence and pride?

    Wait long long….

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  • Bapak:

    Depend bro, if are you connected or not. If two cars got scratched at the same time (yours and Pinky’s) see the Gangster Police will work 24/7 non-stop even without CCTV the will squeeze someone out, for which car first?

    TRE Tech:
    This is unfortunately, the ‘beauty’ of the policing system in Singapore. It is so easy for any woman to cry molest to sabo a male and the police will be on his arse trying to scare/convince him to admit to something which he may be innocent about.

    Then the accused will be released on bail for months while the police try to gather evidence which may not exist. The accused suay suay cannot leave the country, cannot this, cannot that until the police happy happy decides not to charge, and that can take years.

    By then, a lot of damages would have been done even if the accused is cleared of the accusations.

    Compare that to the police in China, had a woman cry molest, the police will not even call up the accused unless they have enough evidence to secure a conviction.

    When the Chinese police finally decides to call the accused up for statement or to assist in the investigation, chances are very high that the accused will likely be charged and convicted.

    This is one area which I hope the local police will emulate and learn from the Chinese instead of depending on the “got complain, we arrest and talk later” method of investigation.

    My 2 cents.

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  • BingWong:

    RIP. This case i came across it in yesterday’s Lian He Wan Bao newspapers.

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  • Flight:

    This is really heartbreaking.

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  • RuEnna:

    I am very saddened to see this news. From what i heard from my grab friends yes it is true, a driver can be suspended if any passenger complains without grab first checking thoroughly.

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  • GetaLife:

    So no grab than killed himself to get insurance payout and bro share story and tremeritus published. Wah … good tips. I will buy insurance first and join grab. Thanks for such heart warming story and a “survival” tips.

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  • Common:

    Ask the writer for screen grab, dont say can’t verify and make people cry their butt out.

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  • oxygen:

    @ GetaLife

    YOU MUST BE A STUPID SAMPLE IN A CLASS OF YOUR OWN. Suicide is crime. How can insurance pay money in reward for crime – that is abetting a crime offence commissioning?

    GetaLife: So no grab than killed himself to get insurance payout and bro share story and tremeritus published. Wah … good tips. I will buy insurance first and join grab. Thanks for such heart warming story and a “survival” tips.

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