PMD ban evidences poor policy planning model

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The furore caused by the ban on personal mobility devices (PMDs) on footpaths has left me to conclude that the Government still has lots to ponder over when it comes to stakeholder engagement and consensus building in policy making.

That the food delivery riders – some 7000 of them based on reported numbers – were caught unaware by the announcement which was to be in effect within 24 hours after announcement can only suggest that the people whose livelihoods would be affected were not engaged or consulted on the matter prior to the policy announcement.

It is understandable that the Government is in an unenviable position, as it needed to be seen to take swift action in light of the rising number of accidents involving PMDs.

It is also undeniable that the safety of pedestrians is of utmost concern which is why decisive action needed to be taken. But in policy making, communicating with parties who will be directly or indirectly affected by the policy change is also as critical in the implementation plan. Particularly prior to the policy intervention, where worries would be most heightened at the ground level, as seen during the PMD ban.

This is all the more important as livelihoods are at stake, and ostensibly among Singapore’s lower income earners, who would be hard done by a sudden shift in policy.

For people in this bracket, a loss of income – amounts which may seem trivial to the more affluent – will lead to severe consequences on how they manage their household costs.

So, while we reflect on the ‘what we could have done better’ in how the issue of PMDs were managed over the last year or so, perhaps the Government should also reflect on improving the engagement and consultation process leading up to the announcement.

Some questions that need to be addressed are as follows:

• Did the Government try to reach out to a portion of these riders to share the possible changes to the policy and to hear their grouses and thoughts prior?

• Did the Government engage the three major companies involved in the food delivery business prior to the announcement to better understand the impact?

• Instead of readily issuing out conversion grants to existing PMD users, has the Government considered working with the key major food delivery companies, and restricting the use of PMDs to the following classes of users:

1. Licenced Food Delivery Services Riders;
2. Elderly residents aged 55 and above who are licenced
3. Introduction of Insurance Coverage for Food Delivery Services Riders

• In addition to working with food delivery companies, has the Government also taken into consideration the introduction of a Qualified Riding Licence and age limits to help reduce instances of accidents involving PMD riders? Are these still on the cards, as we head towards a car-lite society with emphasis on active mobility?

• Did the Government engage its Workers’ Party counterparts and the Nominated MPs in Parliament leading up to the announcement, to hear its views on the matter?

• Traditionally, in the public policy process, stakeholder engagement is primarily done through focus group sessions or surveys. Should the government be looking to revamp this process and make it more digital/reliable?

• As the Singapore government declares the inevitable switch to a digitised society, are there better ways for the government/civil sector to gather citizen inputs during the policy process – The South Korean blockchain model of digitising citizen feedback is a worthy reference point

We need to accept that the world has changed, and there is a greater demand and need for consultation and consensus building prior to any major policy shift or announcement, especially so when it affects livelihoods.

As Prime Minister Lee Hsien Loong himself said in an address to civil service leaders in 2013:

“The Government must change its approach to policymaking. We no longer have the luxury of making policy ‘in a lab’. Today’s environment is more complex and fluid, and our trade-offs more stark. Ideas are more vigorously and widely contested, especially online. Our policy process must adapt to this new landscape. We must gather a wider range of views, especially from outside the Government. We must market-test and adjust our policies more. We must also acquire a better feel of how our policies impact different groups, and what their likely reactions and concerns will be.”

The Government should recognise that its policy formulation and implementation model is in need of some remodelling itself.

 

* Facebook post by Jose Raymond.

 

*The policy making model in the diagram used can be accessed here:

https://www.csc.gov.sg/docs/default-source/resources/evidence-based-policymaking.pdf

PM Lee’s speech to civil service leaders in 2013 can be found here:

https://www.csc.gov.sg/articles/to-listen-labour-and-lead-building-a-better-singapore-together

 

 

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15 Responses to “PMD ban evidences poor policy planning model”

  • Ex- pat chi bye:

    Yes,we ang mohs think sg govt stupid but the sgs are even more stupid.
    We stir shit and sgs are so blur and even join us to poke fun at other sgs.

    Stupid lot of people.
    One Nation,one Singapore…
    We will split you out,wait and see.

    GD Star Rating
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  • PAP Huang Ba Dan:

    Can join their online discussion and bash them? Cannot make it at home countries, that’s why come here. They should learn history. Their fore fathers were robbers, bandits and killers in the name of colonization.

    Ex- pat chi bye:
    Yes,we ang mohs think sg govt stupid but the sgs are even more stupid.
    We stir shit and sgs are so blur and even join us to poke fun at other sgs.

    Stupid lot of people.
    One Nation,one Singapore…
    We will split you out,wait and see.

    GD Star Rating
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  • Pioneer:

    Poor planning by the pay and pay resulted in the PMD mess here. They failed to anticipate the problems and allowed the PMDs here resulting in many innocent pedestrians got injuries and deaths, too.

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  • Not the Full Picture:

    In early 2000s, LKY and the Govt already said we were moving towards a less regulated model in Singapore. One in which each person is increasingly trusted to do and say the right thing. In this environment, caveat emptor applies almost universally. And for the most part, Singaporeans agreed and accepted this.

    And when the going is good, everyone is happy. We all get to do and say as we please. But when bad things happen, we suddenly apportion blame entirely to the Government. This is the kind of conflicted and irresponsible mindset many of us have. This article is exactly the kind of “I want to have my cake and eat it” kind of mindset. Why even talk to people like this?

    Many knew about these UL2272 models, and chose not to buy for price reasons. Why? Save money, cheap. As usual. Those who did not know, why? Don’t read papers, don’t watch news, and just couldn’t care less. And those who read papers and watch news, also couldn’t care less and just ride as they please.

    So why should the rest of the population cut any slack for PMD users if their behaviour is like this? I totally support the Govt’s actions. In fact, the Govt should have done this long ago.

    GD Star Rating
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  • PSP is spot on!:

    Tan Cheng Bock is indeed a Doctor with 26years PARLIAMENT experience.

    He is spot on when he said he has seen a Erosion of good governance in the PAP.

    This PMD LOUSY POLICY PLANNING proves INCOMPETENCE like a 3rd world government that’s paid world highest.

    Do the policy makers have any sense of shame in them?

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  • Potong Pasir voter type:

    I been to Potong Pasir many times.

    I think why Chiam lost to PAP :

    1. I notice many flats sold to new citizens who moved there. Was this arranged by someone?

    2. I notice more and more rich people stay there. Are these tend to be PAP voters?

    3. I notice many public servants are votersbthere. Eg. Teachers.

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  • TruBlu:

    Car-LITE ?
    PMDs on Footways do not contribute to CAR-LITE,per se
    Most PMD-users DO NOT OWN CARS anyway?

    Car-lite?
    COE?
    Tell you what.
    MAKE SURE ANY FAMILY WANTS TO OWN MORE THAN ONE FAMIMY CAR INSTEAD OF CAR-SHARING/POOLING, MAKE THEM PAY A MINIMUM OF $250K TO $500K FOR SECOND COE!
    FIRST COE NON-TRANSFERABLE TO FAMILIES WITH BABIES AND/OR AGED PARENTS.

    NON-SGS MUST BID FOR A DIFFERENT COE CATEGORY.

    CAR-LITE SURE.
    JUST MALE SURE TARGET THE ROGHT PEOPLE.

    MINISTERS,HOW MANY XARS YOUR FAMILIES OWN???

    GD Star Rating
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  • REGIME CHANGE is the solution:

    Forget “remodeling”. PAP will never change because of hubris. The only solution is REGIME CHANGE.

    GD Star Rating
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  • Harder Truths:

    The government is run by idiots. What else do you expect?

    GD Star Rating
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  • DavidNeo&IreneVanessa:Bastards:

    Yeah white cunts.

    Ex- pat chi bye:
    Yes,we ang mohs think sg govt stupid but the sgs are even more stupid.
    We stir shit and sgs are so blur and even join us to poke fun at other sgs.

    Stupid lot of people.
    One Nation,one Singapore…
    We will split you out,wait and see.

    GD Star Rating
    loading...
  • DavidNeo&IreneVanessa:Bastards:

    Stop being stupid and quit.

    GD Star Rating
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  • dust and dirt pollution:

    //Car-LITE ?//

    sinkie land can car-lite meh ? 6.9m or 10m open-leg policy where can car-lite ? white idiots say one thing but their actual actions (policy consequences) are contributing to another result lar ?

    more noise and dust and dirt pollution and much inconvenience from more movement (both vehicular and “never-ending construction & tearing and rebuilding works, etc, etc) from 6.9m or 10m open-leg policy ?

    GD Star Rating
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  • Realistically:

    All those spewing crap about “white idiots” have YET to respond to the comment

    @ Not the Full Picture:
    November 20, 2019 at 11:06 am (Quote)

    when he/she said:

    “Many knew about these UL2272 models, and chose not to buy for price reasons. Why? Save money, cheap. As usual. Those who did not know, why? Don’t read papers, don’t watch news, and just couldn’t care less. And those who read papers and watch news, also couldn’t care less and just ride as they please.

    So why should the rest of the population cut any slack for PMD users if their behaviour is like this? I totally support the Govt’s actions. In fact, the Govt should have done this long ago.”

    Hello Mr Jose Raymond, what say you in response to @ Not the Full Picture?

    By the way Jose Raymond, your pictorial representation of a decision process is not unknown to the so called “elites” in the civil service, as the elites would have studied that in their University management courses.

    GD Star Rating
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  • Asd:

    All paid big $ to shut up just say yes to emperor

    GD Star Rating
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  • George:

    Khaw BW and Tan CJ are bad at policy planning, VOTE THEM OUT !

    GD Star Rating
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