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Claim for reimbursement of NS reservist pay

I received this email to explain the process of submitting a claim for NS reservist pay.

It is extremely complicated.

I suggest that SAF should allow the employer to fill up a form using Corp Pass, instead of going through a complicated registration process.

Email from SAF:

Dear Tan Kin Lian,

Thank you for your email dated 23 January 2021.

1. We have receive the attachment in your email and we understand that you are facing difficulties accessing the NS Pay eServices.

We would also like to bring to your attention of the changes due to the rollout of new NS Pay e-service in mid March 2019 and suggest you to refer to the following link for the step by step user guide for CorpPass and try again:

https://www.ns.sg/nsp/portal/site/news-and-media/detail/2017-q1/log-in-to-ns-portal-using-corppass-in-june-2017

2. Alternatively, kindly refer to the following claim process and try again.

Step 1:

In order to access “Register for NSmen Payment” eservice in NS Portal, the assigned user must be assigned with the Digital Service Role: NSP Admin in your company’s CorpPass account (www.corppass.gov.sg) under the Digital eService: MINDEF/MHA NS Portal.

In order to access “Manage NSMen Payments (Employer)” eservice in NS Portal, the assigned user must be registered as the Certifying Officer (CO) in the NS portal and they must also be assigned with the Digital Service Role: NSP User in your company’s CorpPass account (www.corppass.gov.sg) under the Digital eService: MINDEF/MHA NS Portal.

Your company’s CorpPass Administrator need to select the Digital eService: MINDEF/MHA NS Portal and assign the transacting personnel with the appropriate role and the corresponding CPF Submission Number (CSN) that they can access to. Do note that the CSN is case sensitive; it is to be typed in capitalisation and there should not be any spaces on the front and the back of CSN. (Example: 201912345A-PTE-01)

Available Roles for Selection:
NSP Admin: To perform registration and update company details
NSP User: To submit Make-up Pay claims, enquire on claim/payment status and update company details

Note:
- A single user can hold both the NSP Admin and NSP User Role.
- Please ensure that all Certifying Officer (CO) / Endorsing Officer (EO) / Superior (SP) are assigned with the Digital Service Role: NSP User

You may refer to the following link for the steps or contact CorpPass Helpdesk via the following modes for further clarifications and, assistance:

https://www.ns.sg/nsp/portal/site/news-and-media/detail/2017-q1/log-in-to-ns-portal-using-corppass-in-june-2017

Email:[email protected]
Hotline: 6643 0577

Step 2:

Once the appropriate role has been assigned under CorpPass, the user assigned as the NSP Admin may refer to the following steps to register for NSmen Payments if the CSN number is previously not registered. If the CSN number is already registered in NS Portal previously, kindly refer to the next step.

i. Go to the NS Portal website. The URL is https://www.ns.sg
ii. Log in with your CorpPass
iii. You will be directed to the Employer’s dashboard
iv. Under “Register for NSmen Payments”, click on “Register”

Please note that only user assigned with NSP Admin role are able to access “Register for NSmen Payments” eservice.

Step 3:

After registration, the assigned personnel will be able to access the NS Portal immediately. A confirmation email will be sent to all the assigned personnel as well.

The assigned Certifying Officer may refer to the following steps to access the payment eservices:

i. Go to the NS Portal website. The URL is https://www.ns.sg
ii. Log in with your CorpPass
iii. You will be directed to the Employer’s dashboard
iv. Under “Manage NSmen Payments (Employer)”, click on “Access eService”

Please note that only user assigned with NSP User role are able to access “Manage NSmen Payments (Employer)” eservice.

Should you require further assistance, please contact us at 1800 3676767, or +(65) 6567 6767 if you are calling from overseas. Alternatively, you can email us at [email protected] or visit our website at www.ns.sg for more information.

We will be pleased to assist you.

 

 

Tan Kin Lian

 

 

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5 Responses to “Claim for reimbursement of NS reservist pay”

  • Long Kow Image:

    Implemented since mid March 2019 and this bloody TKL PTE LTD is the only one throwing tantrum like a bloody spoilt brat crying for attention.

    Stupid TKL claimed that he had developed a “One Card System” and written a TraceTogether type Apps but isn’t he a bloody disgrace when a simple claim form implemented since mid March 2019 is an obstruction to him?

    99.99% of Singaporeans of those I talked to do not believe in any of his “claimed” developments.

    And Isn’t this a private TKL company half-f*ck very personal matter?

    And the letter clearly stated;

    Should you require further assistance, please contact us at 1800 3676767, or +(65) 6567 6767 if you are calling from overseas. Alternatively, you can email us at [email protected] or visit our website at http://www.ns.sg for more information.

    We will be pleased to assist you.

    But he chose to write to TRE, apparently wanting to tell everyone that he is a “boss”.

    Bloody inefficient spoilt brat if you will to ask me.

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  • Personal Grudge:

    Someone here seems to have a personal grudge against TKL. Rumour TKL pissed off many agents during his Income days.

    This is not a personal matter. If small company bosses have hard time claiming reservist pay, they may simply not hire reservist any more. Hire foreigners or new citizens, for example.

    This is a matter of national interest.

    Reading through the SAF email, the claim process is terrible for tiny outfits. If I am the boss of a small SME, with money to hire just one employee, I will avoid all reservist person. The reservist disappears into the SAF, and I have to do all these shit work?

    Who is NSP Admin? Me.
    Who is NSP User? Me.
    Who is Certifying Officer (CO)? Me.
    Who is Endorsing Officer (EO) ? Me.
    Who is Superior (SP) ? Me.

    SAF think big! This process only good for big companies with spare manpower to take on all these roles.

    What if you are a hawker and you hire a reservist as a hawker assistant? You have to do all these? No wonder the gov start a one-year training program for hawker. Train you how to use the gov websites?

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  • xoxo:

    Loot RESERVES to $QUANDER ON FURLOUGH$ FOR HIGHLY-PAID WASTRELS very fast like LIGHTNING!

    TAKE MONEY FROM PEASANTS JUST AS FAST!
    GIVE TO NEEDY N DESERVING singaPOOReans very very very SLOW.
    If possible,*ACT BLUR*???

    THEN ,when found out or questioned,MANUFACTURE ALL SORTS OF EXCUSES???

    Else,TAICHI BLAMES!

    IT IS SO SHIOK TO BE A MINISTER IN $IN CITY.
    NO PUBLIC CRITICS ALLOWED OR GET POFMAed.
    If cant win GE,re-assign to a *pow chiak* GRC?

    AS for ordinary sgs,you cannot make mistakes or ask for *more* pay or get replaced by FTs(Fake Talents)?

    Maybe Donald Trump wants to come to Sg n become Chief Executive; afterall he is Amerixan and a FOREIGN TALENT???

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  • Long Kang Image:

    @Personal Grudge:

    TRE is close to becoming a junk media. Probably the next is TKL write in to complain about the Filing of the Annual return.

    Like the bloody old man showing his rolex watch and asking you “Eh!, what time is it hah? I’m the newly minted “Boss”.”

    Endless stupidity and you can jolly well join him next in line to be classified same.

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  • Hopeless Sinkies:

    I fully support @personnel grudge’s view on this LK Image’s view that it is just a personal matter. But the LK Image’s reply shows his LK Mentality. Such mentality is the making of a typical hopeless Sinkies. No wonder his bosses & wives are laughing at all the sinkies all the way to the bankS.

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