TR EMERITUS

Without a doubt, the disruption to SMRT services over the last week is the biggest talking point of the country over the past few months. Judging by the media attention and buzz on social media, it is evident that SMRT has lost much customer goodwill. As a monopoly on some services and a provider of public goods, it can be argued... 

The recent spate of breakdowns in Singapore Mass Rapid Transit (SMRT) services has clearly demonstrated the vulnerabilities of relying on a monopoly for essential services, regardless of how efficient and reliable it has been in the past. In 1913, Winston Churchill told the British Parliament that on “no one quality, on no... 

Following the latest train breakdown last night aloing the North-South Line Transport Minister Mr Lui Tuck Yew posted this statement yesterday on his Facebook: "There have been a number of train disruptions in recent days. I do not know if these are isolated incidents or whether there are systemic and more serious underlying...