China: Food safety scandal hits US Subway chain
FT.com - Patti Waldmeir in Shanghai - December 29, 2014 Subway has become the latest foreign fast-food brand to be involved in a food safety scandal in China, after the US sandwich chain said it was investigating local media claims that workers at a Beijing franchise altered expiration dates on food ingredients. Subway, which...
Management often to blame for poor service
There has been recent debate over service quality in Singapore ("To stay ahead, get our service right" by Mr Goh Chen Fong; Dec 6). As service staff are the key point of interaction for customers, complaints are naturally directed at them. However, is inconsistent service quality the fault of service staff? The root cause of...
China issues property registration rules to aid anti-graft drive
China issued rules requiring real-estate owners to register their holdings with authorities, a major step in the fight against official corruption that should make it harder for property speculators to evade regulations. PHOTO: REUTERS (Reuters) - China issued rules requiring real-estate owners to register their holdings with...
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