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TR EMERITUS

The Voice Of The Lunatic Fringe

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Archive for the ‘Opinions’ Category

The PAP has indeed gone slack over the years

"Everything works whether it is water, electricity gas, telephone or telexes. It just has to. If it it doesn't, I want to know why and if I am not satified which I often am not, the chief goes"- Lee Kuan Yew. The massive traffic jams that happened at the newly opened Yishun Integrated Transport Hub (YITH) over the past 2 days...

Electoral Boundaries Review Committee should be announced as soon as it is formed

On 8 Jul 2019, Chan Chun Sing (in response to Pritam Singh's parliamentary question) said that the Electoral Boundaries Review Committee (EBRC) for the next GE had not yet been formed. On 4 Sep 2019, the Elections Department announced that the EBRC for the next GE has been formed. However, the Elections Department also revealed...

Remove obstacles to better customer service

Customer service in Singapore is terrible. It takes 4 days to get a reply from a customer service inquiry. Sometimes, there is no reply at all. This is not caused by insufficient customer service officers, or a high volume of work. It is caused by a bad SOP (standard operating procedure) that can be rectified immediately. What...

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