TR EMERITUS

I refer to the article “Changing norms about good service and improving service quality will take time ..” (Straits Times, Mar 2). Service and professionalism in clinics? In this connection, a good friend who is a medical professional for about 40 years lamented about the deterioration in the level of service and professionalism... 

Many Singaporean students feel that what they have learned when young – like how to solve problems – gets unlearned when they grow up. (Graphics: MOE) As we get older, we get to read more global rankings of our performance – the latest being on our kids’ problem-solving skills. With everyone’s economy becoming global,... 

Little India riot, 8 December 2013 政府曾经对重新打造经济充满信心，认为开放赌业和量宽移民政策，可以刺激本地政联企业，也对本国经济构成支撑，然而，他们得到的结果却是，遭遇执政50年来最严重的暴风雪袭击，以小印度听证会为例，他们淡化负面消息，将暴动事件归咎于酒精和警力不足，假如情况果真如此的话，那芽笼治安问题怎会是潜在的“火药库”？ 听证会存在“严重缺陷”，官员们强调的是借口并也是推卸责任，是他们个人观点，而非研讨整体重点，“只言片语”这就是官方与外界沟通方式。 简化会议纪要，以下三点， 1...