Marina Bay Sands, a customer’s worst nightmare
Dear Editor, I am sending you a copy of a letter which I wrote to Marina Bay Sands today. This is an effort to improve the services offered by Singapore to foreign tourists like myself. Because of this incident, I may never be able to return to Singapore. To Whom It May Concern: My name is Jimmy Yap and I am from Kuala Lumpur....
Flooding, another failing of our highly paid ministers and senior civil servants
As I looked at pictures of vehicles caught in the last three floods, I realized that they had got there largely because warnings were not issued when the water levels rose. Then I realize that this is odd because the SCDF does have an emergency outreach system which they sound every month for practice. This system comprises...
Why is it so hard for the Heads or Ministers to say “I’m sorry”?
I read with much interest an article by A/Prof Mak Yuen Teen in Today's 15th July publication under the Comment & Analysis section entitled: Saying 'I'm sorry' without prejudice. I searched for relevant local examples in the article of apologies by CEOs and Heads of GLCs and government bodies but found none. Only the much...
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