NTUC Foodfare imposes more than $2k ancillary charges on top of $1.6k rental on hawkers

Last week (28 Aug), Makansutra food guru KF Seetoh published a write-up on his blog revealing the sorry state of affairs the whole Social Enterprise Hawker Centre (SEHC) initiative has turned into.

“They (social enterprises) operate the new hawker centres like a hardcore commercial Food Court management system. Hence, I am seeing some issues that raises some concerns,” Mr Seetoh said.

“These hawkers in the new hawker centres pay in total (with a laundry list of extra services and charges), an average of $4000, more than what it cost the highest bidder in Maxwell Hawker Centre – arguably the most popular hawker centre in Singapore – where it hovers between two to three thousand dollars a month in total.”

More than $2,000 of ancillary charges

In one of the contract agreements seen by Mr Seetoh, which was signed between social enterprise operator NTUC Foodfare and a hawker, it showed that NTUC Foodfare charges $1,608 per month for stall rental.

Even though this amount is only slightly more than the average successful bid of $1,514 per month for hawker stalls operated by NEA at hawker centres, NTUC Foodfare has piled on a whole bunch of ancillary charges on top of the $1,608 per month stall rentals:

  1. S&CC Charges – $350 per month
  2. Table Cleaning Service – $550 per month
  3. Dishwashing Service – $850 per month
  4. Rental of Cashless System – $150 per month
  5. Food Waste Recycling Management – $40 per month
  6. Concept and Marketing – $300 per month

 

The agreement also stated that these charges are “subjected to changes”. As for the “Concept and Marketing” charges, the agreement stated, “To provide marketing support service such as social media publicity, events planning, partnerships.”

It’s not known how NTUC Foodfare’s “Concept and Marketing” service is helping to draw crowds to the hawker stalls. Perhaps it ropes in those labour MPs to make cameo appearances at NTUC Foodfare’s food courts to draw crowds?

And, a further yearly charge was also seen included in the agreement:

  • “To pay and participate in the use of common crockery/cutlery of the centre including yearly replacement and replenishment.”

Plus, hawkers at NTUC Foodfare must buy gas from NTUC Foodfare’s own supplier in one of the clauses:

  • “Successful applicants must procure gas from licensed supplier designated by NTUC Foodfare Co-operative Ltd.”

So, in total, the hawkers under NTUC Foodfare must pay at least $2,240 on top of the $1,608 rental per month.

Controversial Dishwashing Service

From the ancillary charges imposed by NTUC Foodfare, it appears that the dishwashing service charges the most, at $850 per month.

When the idea of centralised dishwashing service for food courts and hawker centres was first mooted by then Labour MP Yeo Guat Kwang back in 2013, it invited controversy.

“Given the labour shortage and tighter foreign workers quota, outsourcing and automation is the way to go for jobs that locals do not want to do,” then MP Yeo said.

But Yuhua Hawkers’ Association chairman Karney Ngai countered that the service should be an opt-in one, as it does not lower hawkers’ expenses. Ms Ngai told the media, “For those who wash the dishes themselves, it can be difficult to persuade them to pay for something that they are now doing themselves for free.”

“And while most hawkers will not raise their prices, some who cannot absorb the higher costs might,” she added.

NTUC Foodfare CEO was headhunted

On the website of NTUC Foodfare, it said that it was set up “with the primary purpose to serve working people and their families by stabilising cooked food prices and helping them improve their quality of life.”

It said it will provide “value, quality cooked food” in Singapore by “providing a pricing benchmark” for the industry to follow.

“Goodness Is Our Strength, Our Essence. Our aspirations as a best-in-class leader in delivering our social mission embodies our co-operative’s unique care philosophy as a social enterprise, and our desire to make a difference in the communities we serve,” it said. “We care about creating a better and more meaningful life for all.”

Penny Ong

The CEO of NTUC Foodfare is Perry Ong. According to his online biodata, he was headhunted by NTUC to head its “cooked food business”.

“At the age of 35, he became one of the youngest CEOs in NTUC social enterprises’ history,” the online information said.

Within a year upon joining NTUC, he led the Co-operative to be awarded the Top 100 SMEs Award 2008, in recognition of its achievement as one of the best performing companies in Singapore, Malaysia, Thailand and Indonesia.

Hungry for profits, in 2010, he orchestrated a 100% acquisition of Wang Café, “a leading coffee & toast chain in Singapore and subsequently grew the business and profits by more than 300% within 3 years”.

And he led NTUC to be the “first, and to-date the only co-operative in Singapore to be awarded the most prestigious social enterprise award – The President’s Challenge Award – Social Enterprise of the Year (Commendation) in 2013″.

Additionally, he developed and implemented a set of retail branding strategy that helped Foodfare to “win the Top Brand Award (Foodcourt category) in 2014, 2015 and again in 2016 at the prestigious Influential Brands Awards”.

Indeed, new NTUC Chief Ng Chee Meng must be very proud of Perry Ong, for making good profits for NTUC Foodfare.

 

* Editorial by The Online Citizen.

 

 

Sponsored Content

26 Responses to “NTUC Foodfare imposes more than $2k ancillary charges on top of $1.6k rental on hawkers”

  • Cost too high:

    Cost too high for the hawkers.
    Only logical the high costs will be passed to Consumers.Now wonder price so high .
    Crazy…bring the cost down..sack the CEO.

    GD Star Rating
    loading...
  • rukidding:

    Ta lor,….all these “Cheng Hu running dogs” are so “well trained” in “screwing” others !

    What can I say ?….All “graduated” from the Pimps and prostitute (P.a.p institute) mah !

    Cannot Imagine how “thick skinned” these “bunch of greedy pigs” are !

    Even insulin bought from a Pte Commercial Pharmacy ( without discount ) is STILL CHEAPER than SGH’s “claimed” of “after subsidised” rate ?

    They still think that Sillyporeans are all Dafts …markup and then dicount down again to try to “Fool” its citizens ?…how pathethic !

    But they sure know how to PAY THEMSELVES OBSCENELY ,,,PLUS “enjoying many other discounted benefits” that NORMAL CITIZENs don’t !!!!

    Time to BOOT thm OUT !

    GD Star Rating
    loading...
  • rukidding:

    Ta lor,….all these “Cheng Hu running dogs” are so “well trained” in “screwing” others !

    What can I say ?….All “graduated” from the Pimps and prostitute (P.a.p institute) mah !

    Cannot Imagine how “thick skinned” these “bunch of greedy pigs” are !

    Even insulin bought from a Pte Commercial Pharmacy ( without discount ) ( in jb ) is STILL CHEAPER than SGH’s “claimed” of “after subsidised” rate ?

    They still think that Sillyporeans are all Dafts …markup and then dicount down again to try to “Fool” its citizens ?…how pathethic !

    But they sure know how to PAY THEMSELVES OBSCENELY ,,,PLUS “enjoying many other discounted benefits” that NORMAL CITIZENs don’t !!!!

    Time to BOOT thm OUT !

    GD Star Rating
    loading...
  • PAP.GUARANTEE.WIN.GE2019/20:

    Well done, Perry Ong.

    What’s wrong with collecting more money.

    Many TRE readers and opposition will condemn you for greedy because they are just being jealous, sour grapes.

    These people are plain mediocre who earn less than $500K.

    These people only good at whining online and NATO.

    Like PC Ong, said we PAP will win comfortably at 65% in the coming GE 2019.

    PAP.GUARANTEE.WIN 2019/20
    -PC Ong: GE19 or 20, it will be a comfortable victory for PAP.
    -PAP Huat ..
    Huat .. Huat .. Ministers are not paid enough..
    -Singaporeans must TIGHTEN belt, DOWNSIZE so that PAP ministers can UPSIZE.
    -Singaporeans vote PAP in support of 9% GST so that minister will get paid > 500K and no longer mediocre
    -Singaporeans vote PAP in of support 30% water increase so that minister will get paid > 500K and no longer mediocre

    GD Star Rating
    loading...
  • PAP's NTUC:

    Ownself award ownself so many awards.
    Ridiculous. All they think about is profits so it contradicts their motto:

    Goodness Is Our Strength, Our Essence. Our aspirations as a best-in-class leader in delivering our social mission embodies our co-operative’s unique care philosophy as a social enterprise, and our desire to make a difference in the communities we serve,” it said. “We care about creating a better and more meaningful life for all.”

    Penny Ong

    The CEO of NT

    GD Star Rating
    loading...
  • Aiyoyo:

    Perry became Penny?

    GD Star Rating
    loading...
  • Seah Lan Peng:

    NTUC has lost its way.
    Blinded by profit.

    GD Star Rating
    loading...
  • HarderTruths:

    Hahaha

    All hawkers are pappy supporters I have no doubt.

    Karma is upon you.

    Next time remember:

    You believe election trash and you will be treated like garbage until the next election – thrown out when they have no more use for you.

    Somehow I don’t think you hardcore voters will change.

    GD Star Rating
    loading...
  • PAP.GUARANTEE.WIN.GE2019: 38%::

    KNN, Kim Chao Keuy [banana cake], now sell $1.50 each…
    1 packet of economy rice, easily $5.

    Must vote for Change. Why should my kids don’t eat, save up to give them millions and millions to eat caviar only to wash their mouth.

    When they hit 38%, I assure you everything return to peace and happiness for all.

    PayPay can’t corner anymore, they are lost, leading Singaland to death.

    GD Star Rating
    loading...
  • No 2nd Chance.:

    Don’t see, Don’t listen to them anymore. Just Close your Eyes and Vote them Out before GST hit 9%.

    No 2nd Chance.

    GD Star Rating
    loading...
  • waste of time zzz:

    not amused. since when ntuc is NOT a for-profit enterprise. pls wake up la..

    GD Star Rating
    loading...
  • complete change:

    We need a complete change from Head to Toes.

    Please wake up brothers and sisters so to have a better life for our future children.

    GD Star Rating
    loading...
  • Dr. Chan:

    @pap.guarantee.win.ge19/20
    The more I read your blog, the more I sense that you might be a fake PAP IB/Supporters.
    Your comments make people angry at PAP. Makes PAP supporters wonder why they are still supporting them after get screwed over by their policies. Good job, keep it up. The reverse psychology maybe working. Cum election time hopefully they will change sides.

    GD Star Rating
    loading...
  • Malaysia boleh Singapore bodoh:

    Another good reason for REGIME CHANGE.

    GD Star Rating
    loading...
  • Great Asia:

    Told you many times already!

    It’s PAP monkeys and their monkey business.

    Ha ha ha!

    GD Star Rating
    loading...
  • seetoh pug face:

    Penny female name?

    GD Star Rating
    loading...
  • prices of hawker food up:

    aiyoh. this may to give the impression to the public who may be daft that the hawker rental is cheap and if prices of hawker food up, it must be the greedy problem of the hawkers lar. & this white idiotic trick may even go to building some white wayang selective statistics that cost is low hor and contributing to the white popaganda.

    GD Star Rating
    loading...
  • LIONS:

    Its is time to BE TRANSPARENT ON NTUC’S PROFITS FTOM NTUC FAIRPRICE TO FOODFARE N WHATNOTS.

    WHAT EXACTLY IS NTUC MAKING FROM COMMON CITIZENS EACH FINANCIAL YEAR?

    I guess its BILLION$!

    GD Star Rating
    loading...
  • William C:

    If Perry is so good,he will go into his own food business and make it rich then. Why bother to work for people? CEO guarantee monthly salary, do investment with people money, and operate in a controlled environment.

    Win the Top Brand Award (Foodcourt category) in 2014, 2015 and again in 2016 at the prestigious Influential Brands Awards. Who are the rest of the competitor? May only NTUC is the only participator. The rest not qualified just like the PE criteria.

    Best performing companies in Singapore, Malaysia, Thailand and Indonesia? Only in Singapore or NTUC has foodcourts in Malaysia, Thailand and Indonesia?

    SME100? NTUC Foodfare still considered as SME?

    GD Star Rating
    loading...
  • clown pap clan members lie:

    Dr. Chan:
    @pap.guarantee.win.ge19/20
    The more I read your blog, the more I sense that you might be a fake PAP IB/Supporters.
    Your comments make people angry at PAP. Makes PAP supporters wonder why they are still supporting them after get screwed over by their policies. Good job, keep it up. The reverse psychology maybe working. Cum election time hopefully they will change sides.

    bro, well observed. we agree.

    but, why need to be underhanded in our message?

    we OPPOSITION are not clown pap. we don’t need such methods. we say things as they are. otherwise, we are no different from clown pap liars, cheats.

    GD Star Rating
    loading...
  • Bullshit to mislead:

    Remember that the Pappies’ main KPI is profit maximisation, so all these talk about “social enterprises” making food cheaper for the masses can be dismissed as bullshit. Good that we have people like Seetoh to expose their hidden agenda.

    GD Star Rating
    loading...
  • Change We Must:

    The stall rental is like air-con food court and you want them to sell $2.80. How to survive if they cannot sell at least 200 plates of food a day ? Looks like those hawkers are slaving for them.

    GD Star Rating
    loading...
  • another:

    classic rent seeking behaviour…profits are privatised in high salaries and bonuses, losses are socialised in consumers having to pay for poor quality cheap food or if good, expensive food.

    Rent-seeking is an attempt to obtain economic rent (i.e., the portion of income paid to a factor of production in excess of what is needed to keep it employed in its current use) by manipulating the social or political environment in which economic activities occur, rather than by creating new wealth. Rent-seeking implies extraction of uncompensated value from others without making any contribution to productivity. The classic example of rent-seeking, according to Robert Shiller, is that of a feudal lord who installs a chain across a river that flows through his land and then hires a collector to charge passing boats a fee (or rent of the section of the river for a few minutes) to lower the chain. There is nothing productive about the chain or the collector. The lord has made no improvements to the river and is not adding value in any way, directly or indirectly, except for himself. All he is doing is finding a way to make money from something that used to be free.

    https://en.wikipedia.org/wiki/Rent-seeking

    GD Star Rating
    loading...
  • maintained or getting worst:

    //classic rent seeking behaviour…profits are privatised in high salaries and bonuses, losses are socialised in consumers having to pay for poor quality cheap food or if good, expensive food.//

    yar lar. paying more when quality is either maintained or getting worst e.g fried rice with imitation char-siew or frozen prawns. like water (30% increase) in the nice name of helping you save water and some white monkey idiot may say that it is a good thing.

    we have too many brainy white idiots who are thinking of scheme to rent-seek / tax and coming with twisted reason to do so e.g in short extracting good value from decent hard working people instead of adding value to their lives; so that they can spent on their white idiotic pet projects (some wasteful type like tearing and rebuilding) to boost gdp. the more projects (concrete projects) the more maintenance costs in times to come (again gdp) and ‘more’ people will ‘benefit’ under ownself-check-ownself system.

    GD Star Rating
    loading...
  • twist to confuse:

    NTUC has learnt well from Gorilla, with its favourite polanpa put to oversee the management, to be greedier, hungrier n more agreesive to be effective in stealing as their members r advised so that they can steal the jobs from the foreign rogues they have imported. It was a nepotic direct admission of greed n affressive behaviour to be self gratified n sself glorified. The food centre in wet market would have no hesitatiopn to kpkb about increasing rental after slight excuse of renovation n ss aning. NNotly se vendors have to stop operation n e their but also have to face invariably increase or give up their stall bidding. Individual Sinkies generally lose out to the food chain of foreigner manned t of their own nationals. The recent big wayang to istract citizenry from gross inadequacy n nfi of their sworn duty except self gratifying n ng taxes on excuse of wayang projects of no damn advantage to citizens except accomodating their foreign thieves as the nepotist aled recentl. Mahatheir win has shocked e nepotist n compliant bootlickers, brownnosers n polanpas to unpresedented panics that they rush to extreme wayyang but not forgetting to fleece n self gratified of course legally by s absolute power.
    CPF is now n arena of legalized laudering by lateral transfer n gag mouths like Roy asking for transparency n accountability which r now not an issue becos of the mandatory transfer out of CPF to ??? perhaps state fund perhaps AIM, BIM etc which WP now realized the soup they r thrown in. The accounting pprocpure is now so complex that one may be asked to pay if your aill eexcees a mysterious limit. Then weeks later u may be sent an invoice that you ave o pay more becos ssomesysterious limits pplacd CPF. So all citizens do is pay n pay nnas netizens come to awareness to it vote it out stop pay n pay teturn to a raw democracy n to dynasty as siiblings warned or the evil nepotic regime left behind by the assed orrible.

    GD Star Rating
    loading...
  • Bobo:

    Our PM and MPs had already told you guys to eat at cheap hawker center right.
    Don’t eat at KOUFU, KOPITIAM, NTUC Foodfare, FOOD REPUBLIC even they are just a stone throw from your flat. These ownself fight ownself groups are all wayang. Fishball mee cost S$4.50 to S$5.00. Coffee cost S$1.20 to S$1.40. WTF, where to find cheap hawker food without taking MRT or bus. Transport fare going up again. WFT, NOW Fishball mee at market cost S$3.50 to S$4.50, coffee O cost S$1.00 to S$1.10 + transport fare about S$1.40x2ways=S$2.80. Total is S$8.40. Don’t forget that we have to compensate rest time for travelling time). Our PM and MPs are obviously talking cock cock cock everyday. Singaporeans are so very stupid being fooled again and again.

    GD Star Rating
    loading...

Leave a Reply

 characters available

Member Services
Members LoginSelf-ClassifiedsSelf-Support
Sponsored Advertisement

Search On TR Emeritus
Sponsored Advertisement


Most Recent Comments
  • Inter-generational INEQUITY: rukiddig: … And yes, yes,..I “benefitted” from it..I sold off my 70k ,5 room for...
  • Bystander: Holy God, what makes lau Goh think he could do a Mahathir with TCB as his junior partner. Wah say, he...
  • nihon: in china the chibai land, the mrts work and there is no electicity breakdown. chibai tiong land is classified...
  • nihon: that lawren wrong has the making of mabok tan. he is v good for the opposition. now, hdb is a wasting asset....
  • pap useless Ljs + useless Cbs: Bystander: Those defaulters who return home for jail are simply stupid. Why bother,...
  • HarderTruths: More election rules we may see: 1. Citizens weighing below 50kg can only vote for half a candidate. 2....
  • pap useless Ljs + useless Cbs: TUCK WAN: I am 65 years old. What I have seen is MP giving suggestions on how to...
  • oxygen: @ Rabble-rouser BRILLIANTLY SAID, that Credit Suisse report is full of logic holes indeed. When asset prices...
  • HarderTruths: SDP $G citizens do not care about this island or what you say – only their own comfort. That is...
  • oxygen: @ HDB land EVERY CASE LAW I READ on property rights says only LAND IS PROPERTY – anything else sitting...
  • Foo: Holly wood stuff.cp3o.pinokio
Announcements
Advertisement
Visitors Statistic
Latest Statistic
Advertisements