So much hassle to use DBS Remit

I wanted to send some money to a manufacturer in China through DBS Remit.

I have to create an payee by providing the bank code (CNAP number) and account number. I have to enter the full name of the recipient in English and in Chinese, the NRIC of the recipient and the full address.

I do not have the ability to type the name in Chinese. I do not have the NRIC of the recipient – as it is a company. The full address is long, and cannot fit into the space provided by DBS.

If I pay by PayPal, I only need to give the email address. That is all. But PayPal charges USD 15, which I is exorbitant. So I went to DBS, but they made it impossible for me to use their service.

Why does DBS need all of these “rubbish”. Surely, the bank code and account code is sufficient? I am convinced that the person who design this system is an idiot.

 

Tan Kin Lian

 

 

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18 Responses to “So much hassle to use DBS Remit”

  • Mr Tan

    DBS should not be blamed maybe only for its insufficient textarea for addresses. The information which DBS have asked for are actually required by the receiving Chinese bank, not for DBS. Normally, the account number, name and SWIFT would have suffice.

    BUT China has tightened its foreign remittance policy and requires additional information to ensure that the remittance is legal and clean.

    You may not believe this but if say you want to remit some money to your son in China, you would have to provide supporting documents to prove that he is your son or the remittance will be returned.

    Many of our readers in China have experienced this.

    So don’t blame DBS.

    If the amount is small <100k, I would advise use a remittance agent. They are faster and less troublesome.

    \

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  • Harder Truths:

    TKL – you blame the world for your half-witted problems.

    If you are fat then the government must regulate food at hawker centres for your height, weight and stupidity level. If you are thin the government must provide you with an app ot tell you where to get free fatty food.

    If you need to pee you complain there is no instruction manual and that is why you wet the floor – so it seems. I do not know if you ever had s*x because there is no app that I have seen on the market that will guide you or rate you.

    For the CoV you want everyone to be stopped on the street (randomly) and anally violated with a large thermometer as there is no app for this either.

    Perhaps you need to concentrate on your medication because this seems to be the real problem.

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  • Steven:

    And TKL in another post said people make judgements without knowing the full facts!!

    Hope TRE Techie’s post opened TKL’s eyes to find out more before condemning DBS.

    I find the info regarding the requirements by the Chinese banks (as highlighted by TRE Techie) fascinating

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  • SG has not learnt:

    I always boycott gabrament linked.
    Many if not most foreigners open Posb or dbs accounts.

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  • Bapak:

    TKL, try Lucky Plaza, Penisula Plaza, Golden Miles, City Plaza, Little India, and China Town. Hahahaha! Why all the domestic helpers & FTs got no problem, you got?

    Better keep quiet don’t complain so much otherwise POFMA will come knocking, 12 midnight. Scare or not?

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  • REGIME CHANGE is the solution:

    DBS Bank is mostly government-owned through Temasek. TKL just provided another good reason for REGIME CHANGE – too many idiots in the public sector and GLCs.

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  • Darth Vader:

    Let’s see now. I’ve used the DBS online remittance service many times, to several different countries. I never once had a problem. And this includes to foreign companies. Of course, I never remitted money to China either, but I don’t see how that’s a problem because the payee registration form is standard for all payees, so I don’t see how or why it should be a problem for China either. And no, I didn’t need help from R2-D2 to sort this out for me either

    So, that leaves only two possible explanations for this: either the person who designed it must be an idiot, or the user who can’t figure it out is the idiot

    And since this is probably the first time I’ve come across a complaint that the system is too complicated to use, the logical explanation is that the problem is not with the system itself, which of course logically means that the designer is NOT the idiot. Therefore, the logical inference here is that since it is NOT the designer who is an idiot, then THE USER ITSELF IS THE IDIOT!!!!

    tkl, are you listening?

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  • Siti:

    Last time send money to someone in US, Citibank Spore charge quite a bit. $15 is cheap if compared.

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  • Use American Express:

    anything pap has a hand, cock up.

    avoid anything pap has a hand, such as gic temasick ntuc.

    always use non pap. if need a suggestion, use American Express. it is American meaning not pap. it is Express meaning faster than pap.

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  • Steven:
    And TKL in another post said people make judgements without knowing the full facts!!
    Hope TRE Techie’s post opened TKL’s eyes to find out more before condemning DBS.
    I find the info regarding the requirements by the Chinese banks (as highlighted by TRE Techie) fascinating

    Steven, that’s not the end of the story.

    Wait till you try doing the reverse and remit SGD 10k out of the country to your father.

    You will vomit blood. lol

    @Siti

    The $15 is only Paypal’s charges for the receiver. If the receiver tries to withdraw the amount to a bank account, there will be more charges, as much as US$35 depending on the country.

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  • Likely A TKL Problem:

    Darth Vader:
    Let’s see now. I’ve used the DBS online remittance service many times, to several different countries. I never once had a problem. And this includes to foreign companies. Of course, I never remitted money to China either, but I don’t see how that’s a problem because the payee registration form is standard for all payees, so I don’t see how or why it should be a problem for China either. And no, I didn’t need help from R2-D2 to sort this out for me either

    So, that leaves only two possible explanations for this: either the person who designed it must be an idiot, or the user who can’t figure it out is the idiot

    And since this is probably the first time I’ve come across a complaint that the system is too complicated to use, the logical explanation is that the problem is not with the system itself, which of course logically means that the designer is NOT the idiot. Therefore, the logical inference here is that since it is NOT the designer who is an idiot, then THE USER ITSELF IS THE IDIOT!!!!

    tkl, are you listening?

    Remitting money out of China is definitely a problem.

    Remitting money into China should not be a problem, unless the CCP also want to dip their hands into those private money, but it would be easier for them to requisite these companies, which they have already started for the top 100 companies.

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  • Payment Made Easy:

    Haha, guess that it is an online purchase for a consumer item.
    If it’s a B2B of some sum, no one will haggle over $15.
    Why not use online shopping, it’s very easy.
    Sometimes it is much easier to forgo that 5 or 10 cents price difference to make your life easier.
    A least it will save you some time writing about it, or devoting more time into fighting for a local cause.

    Companies typically will provide their bank account to pay to, and it is a SWIFT system at the moment, which is a global standard.
    There shouldn’t be any issue.

    No companies will make payment to them difficult for sure, especially if it is selling internationally.

    TKL, why not share more details so we can help on this interesting issue.
    What are you trying to buy?

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  • UniQ:

    First time remitting funds to PRC ??

    LoLoLoL…

    This does reflect the many ‘advise’ u have on your postings…..

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  • REGIME CHANGE is the solution:

    Straits Times: Budget 2020: Cost of living package, tax rebates among measures amid coronavirus outbreak, says Heng Swee Keat

    Most likely there will a lot of the usual “ONE-OFF” offset packages. A laughable “quick-fix” because the price increases facing Singaporeans will continue indefinitely going forward.

    They are good at increasing the cost of living of Singaporeans while their other policies and/or decisions depress local wages and/or result in job loss to “cheap” (no CPF) foreigners.

    The ONLY LONG-TERM SOLUTION to the problems facing Singaporeans is REGIME CHANGE. PAP is a “spent force” It is time to bury it with LKY. VTO.

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  • Got them scholarship man . . .:

    Who you calling idiot dude?
    Suppose you were an idiot, and suppose you were a pappie parliamentarian. But I repeat myself ….

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  • TtyBlu:

    DBS bank is bullcrap.
    The CEO is crap$$$!

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  • You don't understand tkl:

    You guys can’t handle TK Ah Lian, how to handle PAPi?

    1. The remit is certainly not for xiao san, cause otherwise he quietly auto go People’s Park do remittance already.

    2. As usual, he don’t need any help from you. He is not asking for one, He just want to tell you, he doing something important today, remit money to china. He is somebody. He got money!. You don’t have. He traveled around.

    DBSi used as a story line prop only. He president level until indo also respect him, he knows where to properly complain.

    That’s what I can read from his posts.

    Even Techie fell in, the problem is because Techie knows china and forgotten to take helicopter.

    I zipped until I cannot tahan.

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  • Sitibank:

    I noticed one can use Paypal for online purchases. How does it work?

    TRE Techie: Steven, that’s not the end of the story.

    Wait till you try doing the reverse and remit SGD 10k out of the country to your father.

    You will vomit blood. lol

    @Siti

    The $15 is only Paypal’s charges for the receiver. If the receiver tries to withdraw the amount to a bank account, there will be more charges, as much as US$35 depending on the country.

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