
SPH versus SPF – Time for the Ombudsman
The incident involving SPF and the Lianhe Wanbao photojournalist highlights a lack of authorities who are equipped to investigate complaints against public authorities. Perhaps we can learn from the Ombudsman system in Sweden. The Ombudsman, a concept originally from Sweden, is an official who is appointed by the government...

Marina Bay Sands, a customer’s worst nightmare
Dear Editor, I am sending you a copy of a letter which I wrote to Marina Bay Sands today. This is an effort to improve the services offered by Singapore to foreign tourists like myself. Because of this incident, I may never be able to return to Singapore. To Whom It May Concern: My name is Jimmy Yap and I am from Kuala Lumpur....

The art of exploiting a collapsing ‘business’
When you run a business which is almost close to collapse and when exposed for fraud spells the end of your control, what do you do? First, you ignore all the feedback that affects the workers about their daily lives and suppress their wages as much as possible despite the increase in costs of preparing for work in basics like...
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