
Wrong for SMRT to continue accepting fares when they are having breakdowns
18th August morning, there was a major MRT train disruption. However, SMRT still deducted my fare as per normal. It is my sincere belief that it is totally wrong for SMRT to continue to charge fares from commuters while they are having breakdowns. They should not be charging a single cent as long as their services are not back...

MSM took 3 weeks to ‘breakdown’?
Mainstream media took 3 weeks to state the obvious about MRT reliability! MRT statistics won’t restore public confidence? I refer to the article “Statistics alone won’t restore confidence in MRT” (thenewpaper, Aug 19). It states that “Singapore University of Social Sciences (SUSS) economist and senior lecturer Walter...

Why workers are the second ‘least engaged’?
I refer to the article “Singaporeans less happy with employers than global average: Poll” ( Straits Times, Aug 16). Employee engagement declined? It states that “It found that employee engagement here has declined consistently over the past three years, in stark contrast to the upward trend observed across the globe. The...
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