
Mediocrity is better than no mercy
When managers tolerate a culture of mediocrity, they reinforce the most pernicious barrier to change. Mediocrity insidiously works its way through every nook and cranny of the organization. It anesthetizes people into passivity and even worse, creates a quicksand of generalized inertia that continually frustrates those who...

SMRT: Who’s watching who?
An old man in his 70s suffered lacerations after being found unconscious close to MRT tracks. (Photo: SPH) An injured elderly man was found unconscious close to the elevated train tracks between the Tanah Merah and Expo MRT stations on Saturday afternoon. SMRT was quick to declare that the man was not hit by any train. According...

Netizens bemused by SMRT’s explanation of Expo incident
An old man in his 70s suffered lacerations after being involved in an accident along the MRT tracks near Expo station on Saturday afternoon, 1 Feb 2014. (Photo: SPH) According to SMRT, the old man who was found unconscious on the tracks on Saturday had wandered onto the tracks on his own and was not hit by the train ('Elderly...
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