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Archive for the ‘Complaint’ Category
Blood taken with used gloves at Polyclinic

Blood taken with used gloves at Polyclinic

I went down to Tampines Polyclinic for my normal blood test on 7/9/15. I noticed that the lab technician was using a glove when I came into the cubicle, she entered my info into the computer, she later took a blood sample from me, she did not change the gloves, there was a box of gloves next to her. This has happened before,... 

Singtel keeps billing after contract has ended

Singtel keeps billing after contract has ended

Last week TRE readers read about a complaint against Singtel continuing to make Giro deductions although his contract had ended. This prompted others to relate similar experiences with Singtel. Let me share mine. Although my Singtel Cross carriage EPL TV had already ended in August, Singtel continues to bill me. This despite... 

Updated (Oct 17). Refund from Singtel taking too long?

Updated (Oct 17). Refund from Singtel taking too long?

I returned my MIO TV box on Aug 28 and terminated my Singtel service. On Sep 13, I received a payment slip that shows $76.00 had been deducted from my GIRO. The details of charges includes $35.00 for service termination. I called up Singtel help desk to query the payment. They acknowledged they made a mistake and promised to... 



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