Two questions needing unequivocal answers from the Government and SMRT
Interesting to read our Honourable Deputy PM Teo Chee Hean reportedly said these words two days ago during an emergency preparedness event at Apex Harmony Lodge: “Every organization must have its own processes and procedures…I think that is the most important thing….The people running the system can exercise initiative...
How Can SMRT Rebuild Its Goodwill?
Without a doubt, the disruption to SMRT services over the last week is the biggest talking point of the country over the past few months. Judging by the media attention and buzz on social media, it is evident that SMRT has lost much customer goodwill. As a monopoly on some services and a provider of public goods, it can be argued...
Train breakdowns another symptom of the PAP government’s decline
The most serious disruption in Singapore's public train system since inception is yet another indicator of the decline of the PAP government. The PAP government led by Lee Kuan Yew and his team during the dawn of Singapore's independence did the impossible, turning Singapore from a sleepy backwater trading port to a bustling...
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